Calling at Work

A calling at work is not about a job title, a promotion, or the size of your paycheck. It is the quiet conviction that what you do matters — that your work is meaningful, aligned with your values, and connected to a purpose bigger than the back‑to‑back meetings on your calendar. Research shows that only about 20% of U.S. workers see their work as a calling.

That also means most people wake up, get dressed, and head to work simply because it is Monday and the bills will not pay themselves. They are not lazy. They are not unmotivated. They are just tired. Tired of surviving the day instead of living it. Tired of feeling like work drains more than it gives. If that is where you find yourself, you are not alone.

Early in my career, I lived that version of work too. I showed up, did what was required, and prayed the day would not take more out of me than I had left to give to my family. Work became something to endure, not something that added meaning to my life. And that kind of living — the slow grind of drudgery — is not good for your health, your relationships, or your spirit. It wears you down in ways you do not always notice until you are already running on empty.

I was exhausted, adrift, and desperate to live out my values of helping, comforting, and connecting with people when I was unexpectedly offered a pastor of administration role at my church — a job I wasn’t seeking but convinced myself was a miracle. Burned out and anxious, I believed stepping into ministry would transform my work life into something heavenly, only to discover the culture there was even more dysfunctional than the toxic environment I had just escaped. That jarring realization is what finally opened my eyes to the truth that calling isn’t tied to a spiritual setting at all, but to how I choose to show up in my everyday work — and that’s when the idea of a calling at work finally clicked into place.

I walked away from that job feeling crushed, discouraged, and convinced I had failed, searching desperately for answers that never seemed to come. One morning, in the middle of that heaviness, a verse in my devotional cut straight through the fog: “Whatever you do, work at it with all your heart, as working for the Lord… since you know that you will receive an inheritance from the Lord as a reward.” (Colossians 3:23–24 NIV). In that moment, I realized my calling wasn’t waiting somewhere else — it was inviting me to be faithful, purposeful, and wholehearted right where I was planted.

My mindset shifted. I decided to approach my work in business as my calling — not because the responsibilities changed, but because my purpose did. I realized that workplaces are full of people carrying stress, fear, conflict, and stories they rarely speak aloud. And in that space, Human Resources became more than a profession for me. It became a place to bring steadiness, compassion, and purpose to people who needed it.

I discovered that part of my calling is helping organizations thrive by supporting people — and sometimes that means addressing difficult behavior directly so the culture can breathe again. I still face stress, deadlines, and the pressure to get things right. There are days that are extremely difficult. But I try my best to see past those days and pray I will continue with the right mindset. They are simply part of the work I was meant to do. And that sense of calling keeps me grounded, steady, and moving forward.

If you are struggling to find your calling at work — if you are walking in at 9 with reluctance and sprinting out at 5 with relief — I want you to know there is another way. You do not have to live in drudgery. You do not have to settle for survival. Sometimes calling is not found in changing jobs. Sometimes it is found in changing how you show up.

Here are a few ways to begin living out your calling right where you are:

Serve – Begin each day with the simple intention to help someone. Not to impress, not to perform — just to serve in the moment you are given.

Calm – When someone around you feels overwhelmed, let your steadiness become the thing on which they can lean.

Listen – Offer your full attention before you offer direction. People feel valued when they feel heard.

Balance – When conflict shows up, hold compassion in one hand and clarity in the other. Grace and truth can stand together.

Reflect – Let your actions speak your values. The quiet things you do often carry more weight than anything you say.

Encourage – When someone seems discouraged or unseen, give them a word that lifts their head. Small encouragement can change the course of a day.

Honor – Even when you disagree, give others the dignity of being heard. Respect builds trust, especially in hard moments.

Own – When you miss the mark, admit it quickly and humbly. Growth begins where defensiveness ends.

Lift – Leave people lighter than you found them. Sometimes your presence is the relief they did not know they needed.

Steady – When emotions run high, choose patience. Your calm can reset the room.

Humble – Choose humility over certainty. It keeps your heart open and your relationships healthy.

Support – Look for ways to lift others up, especially when they are carrying more than they can say aloud.

Persist – Purpose is not lived in grand gestures — it is built through small, faithful choices repeated over time.

Kindness – Let kindness shape your tone, even when firmness is required. Strength and gentleness can coexist.

Grow – Keep learning, keep stretching, and keep showing up with a willing heart. Growth is part of your calling too.

Laughter at Work

Laughter is more than a pleasant moment — it is a physical and mental reset. It increases oxygen flow, relaxes muscles, lowers cortisol, boosts immunity, and releases endorphins that help the body recover from stress. Mentally, it reduces anxiety, sharpens thinking, and strengthens resilience. As neuroscientist Dr. Sophie Scott explains: “Laughter is a social behavior that helps regulate stress and build connection.” In today’s workplace, where people arrive already carrying pressure, laughter is not optional. It is essential.

Having Fun at Work is Serious Business

There is a belief floating around that leaders must always be serious to be taken seriously. That idea concerns me. As a leader, I enjoy having a light‑hearted environment where people can laugh. I feel good when my people laugh while they work. I expect excellence — that part never changes — but I also know the importance of enjoying what you do and having fun with your coworkers. Team members do their best work when they have the freedom to enjoy their work. “A happy heart is like good medicine, but a broken spirit drains your strength.” Proverbs 17:22 (NCV)

Laughter is a Competitive Advantage

Teams that laugh together are not less professional; they are more connected, more creative, and more resilient. Laughter lowers defensiveness, builds trust, and opens the door to honest communication. It helps people recover from setbacks faster and approach challenges with clearer minds. A team that can laugh together can weather storms together. A team that cannot laugh is usually a team that is holding its breath. Joy does not dilute excellence — it fuels it.

Fun at Work Is a Leadership Choice

Creating space for laughter is not lowering standards — it is raising the emotional capacity of the team. It gives people permission to be human in an environment that often demands perfection. The workplace should be a place where people experience dignity, connection, and moments of joy that remind them they matter. Laughter is one of the simplest ways to bring light into a stressed‑out workplace. It is healing. It is human. And it just might be the spark that helps someone make it through the week.

As you consider this topic, review these key points as you rise above your competition.

  • Relief: Laughter reduces stress hormones and boosts mood within minutes.
  • Connection: Teams that laugh together communicate more openly and solve problems faster.
  • Creativity: A light‑hearted environment increases creativity and psychological safety.
  • Engagement: Leaders who allow joy at work often see higher engagement and better performance.
  • Excellence: Fun is not the opposite of excellence — it is one of its strongest foundations.
  • Science: Studies show that shared laughter synchronizes brain activity, improving group cohesion and collaborative problem‑solving.

Trust at Work

Early in my career, I experienced a pivotal moment that positively changed my life at work. It was an epiphany – a mental “click” that has guided me throughout my career. This moment of clarity occurred at a leadership luncheon in Tulsa, Oklahoma. The speaker was Scott Caewood1 with the Great Place to Work Institute. I had never heard such a compelling, fact-based presentation about the direct link between great places to work and financially successful companies.

Caewood’s compelling, scientifically based presentation proved that most financially successful companies in the United States had one ingredient that was the difference maker – trust. Trust, not perks, benefits or programs was, he said, the real engine behind great workplaces, and great workplaces are what ultimately drive long-standing, financially successful companies.

The Institute defines a great place to work as one where “employees trust the people they work for, take pride in what they do, and enjoy the people they work with.”

Trust is a soft idea that delivers hard results. Let’s look at the specific benefits to organizations with high-trust cultures…

Benefits to companies with high-trust cultures:

Financial – 4x greater stock returns

Talent – 15x more attractive to job seekers

Retention – 50% less turnover

Agility – 27% increase in ability to thrive during change

Innovation – 200% greater employee-led innovation

Productivity – 86% benefit from employees giving extra effort

Benefits to employees working in high-trust cultures:

Better overall well‑being – Employees are nearly 4x more likely to feel holistically healthy (physical, mental, social, and financial).

Higher engagement and motivation – Employees are 2x as likely to be engaged and 60% more motivated to work.

Lower burnout, absenteeism, and turnover – Employees have 41% lower absenteeism and are 50% less likely to look for another job, meaning more stability and less job‑hunting stress.

Greater ability to adapt and thrive – Employees are 28% more likely to adapt quickly to change and perform better under pressure because of these supportive cultures.

More willingness to go above and beyond – Employees are 42% more likely to give extra effort to get work done and feel psychologically safe to contribute, collaborate, and take initiative.

More innovation and creativity – Employees are 45% more likely to say their workplace celebrates innovation and trying new things by reducing fear of failure, which unlocks creativity.

Stronger sense of belonging and connection – Employers foster open communication, recognition, fairness, and listening – behaviors employees say matter most. This leads to deeper camaraderie and a more enjoyable work experience.

Great workplaces are the responsibility of leaders, and they create a high‑trust environment by consistently demonstrating credibility, respect, and fairness—the three pillars at the core of the Great Place to Work Trust Model. These behaviors shape the employee experience, and determines whether they feel safe, valued, and motivated.

Credibility – Credibility grows when leaders communicate clearly and follow through on their commitments. People trust management when words and actions consistently align.

Respect – Respect is built when leaders listen, involve employees, and support their success. When people feel valued as individuals, they bring more energy and commitment to their work.

Fairness – Fairness comes from consistent treatment, transparent decisions, and a level playing field. Employees trust leadership when opportunities and accountability are applied without favoritism.

It has been over thirty years since that career-changing presentation, and it still holds true. While there are volumes that can be written about this topic. If you are a leader, or aspiring leader, I hope my transformative experience will motivate you to explore, share and model this in your life at work.

  1. Currently, Dr. Scott Caewood is the CEO of WorldatWork, the global nonprofit association focused on compensation, benefits, and total rewards. ↩︎

Anxiety at Work

My entire life I have suffered from anxiety, especially in the mornings. My anxiety does not require a trigger — it is a mental health condition I have lived with my entire life. It was not until I was thirty-eight that I was diagnosed with Generalized Anxiety Disorder (GAD), the term for excessive and persistent worry from real or perceived threats.

When I was young, you did not talk about mental health conditions. Suffering from mental health conditions was considered a weakness. You could be shunned or made to feel like an outcast. My mother told friends and family I dealt with a nervous stomach. While true, it was an acceptable explanation.

Almost 3% of the population has been diagnosed with GAD, and about 6% will experience it at some point in their lives. In contrast, stress and anxiety in the workplace are far more widespread. On any given day, 80% of employees report stress or anxiety that undermines productivity, and 60% experience exhaustion, irritability, sleeplessness, and related symptoms.

Many well-known and highly successful individuals live with persistent anxiety – among them Elon Musk (Tesla, SpaceX), Arianna Huffington (HuffPost), Brian Chesky (Airbnb), Sheryl Sandburg (Former COO, Meta), Ben Silbermann (Pinterest), Kendra Scott, Stewart Butterfield (Slack),  Adele, Evan Williams (Twitter, Medium), Selena Gomez, Howard Schultz (Starbucks), Rihanna, Satya Nadella (Microsoft), Oprah, Tim Cook (Apple), Bob Iger (Disney), Sara Blakely (Founder, Spanx), Reed Hastings (Netflix), Warren Buffet, Isaac Newton, Kevin O’Leary (SharkTank). And the list could go on.

Throughout my life, I have prayed for my anxiety to go away, but to no avail. Sometimes the only way forward is to work through our pain. And while persistent anxiety is a difficult, life‑altering condition, it can also carry unexpected advantages.

If you live with anxiety, it is important to recognize that your condition can also bring meaningful strengths. A wide range of research shows that people with GAD often develop valuable attributes in the workplace, including:

  • Culture – Tend to create cultures where others feel supported.
  • Awareness – Heightened sensitivity to the tone in the room and interpersonal dynamics.
  • Anticipation – Ability to anticipate problems early and prevent mistakes.
  • Preparation – With a fear of making mistakes, they are prone to over prepare and tend to have contingency plans.
  • Team Builder – Ability to create, support, and maintain great teams that are effective and difference makers.
  • Peacemaker – Understand opposing views and work to prevent or resolve conflicts.
  • Psychological Safety – Sensitive to the needs of coworkers and understand the importance of teams who can safely express their opinions and ideas without fear.
  • Coaching – Motivation to invest in coworkers and direct reports through mentoring and coaching.

If you suffer from anxiety or another mental health condition, find a way to use your pain to help others. Sharing your struggles can help those who feel isolated and think they are the only ones who suffer from anxiety. Hopefully, my willingness to talk about my pain will help you in your life and work.

Commitment at Work

To be a good example, you must be committed to your job.

Commitment means you will put forward the effort to get the job done. Commitment means you will go above and beyond what is expected.

There will be times you will need to arrive early and work late. There will be times you can work normal hours. It depends on your work load.

Commitment does not require you to be a workaholic. It does not mean you will sacrifice your family for your job. It means you will get the work done while putting family above your job. Your level of commitment to family should not be superseded by your career.

Considering this balancing act, you must fully understand how to prioritize. It is not easy to juggle your faith, family and career. It requires working smart.

We were created to enjoy work. There is fulfillment from getting work done, and it makes time with family more rewarding. Investing in your family, on the other hand, makes work more enjoyable because your job will benefit your family. Your job provides resources to support your family.

If you take a job, you should be all in. Make a commitment to your employer, or your business if self-employed.

If you are lacking commitment at work, approach your career as a ministry to others. Commitment at work provides a good example to others.

Perspective at Work

You will not leave this earth alive.

Life expectancy in the U.S. is 79 years. Eventually, your life will end, then you will stand before God to account how responsible you were with the talents you were given. How did you treat others? Did you serve to others?

You will be accountable for your life. You will also be accountable for your actions at work. Yes, you will be accountable to God for your 9 to 5 life. Many people incorrectly think what you do at work has nothing to do with life.

As a leader, you will be accountable for how you treated your employees. Serving and treating those you lead with dignity and respect – these actions will be evaluated.

You should live each day with the perspective your life will eventually end. My hope is you live a very long, productive, rewarding and healthy life. There is, however, a beginning and an end.

The realization of death provides perspective on life and work.

Fun at Work

Work without fun is drudgery.

Intrinsically, people want to work and be productive. God created us with the desire to work and make a difference. It’s in our DNA.

When you hire the right people, productivity will not be an issue. As a leader, your job is to be a motivator, coach, teacher and counselor. It is also important to promote fun in the workplace.

Fun and work is not mutually exclusive. If you cannot have fun at work, your people will not go above and beyond their job responsibilities; they will not expend discretionary effort.

Work is not always fun but we must make the best of it when it’s not. There is a time to be serious. There is also a time when the environment should be light-hearted.

This idea is not rocket science. This leadership principal is simple. We need to be reminded to have fun in life and work.

Go ahead, promote fun in the workplace.

Flexibility at Work

You created your plan to complete a project but an issue arises requiring you to change that plan. In life and work, you must be flexible.

Change is coming. Conditions will change. Clients will decide to go a different way. Coworkers will have a better idea. Your leader will change the parameters of the project. These things are inevitable.

Flexibility is being ready, willing and able to change based on different circumstances. The most successful people, especially business owners and executives, foresee upcoming change and adjust.

We must not be content with the status quo. We must be content with change. We must accept that the status quo will not be the status quo.

Change should not be seen as the enemy. It is your chance to make things better. Adjusting to different circumstances makes you relevant. People who are unwilling to make changes are typically difficult to work with. Those unwilling to make adjustments fall behind.

Making changes requires more effort, so those who avoid extra effort try to avoid change.

Flexibility is not a bad word. It is a quality that makes you more valuable.

Grace at Work

Everyone deserves a second chance. When you make a mistake at work, and you will, being shown grace is such a relief. Knowing your supervisor lives and works with grace relieves crippling fear.

Since you appreciate grace, you should show grace to others. Show grace to your coworkers, both up and down the chain of command. Show grace to customers, waiters, in traffic (a very hard one), family, strangers, flight attendants, retail workers, referees, Uber drivers, and your dog.

I have spent a lot of time researching and creating great places to work. Truly great workplaces allow room for grace. Employees who know their superiors lead with grace will deliver higher performance. Grace drives out fear. Removing fear helps to create great organizations.

It’s the simple things that make the biggest difference. Grace at work is simple but extremely effective.

Peace at Work

Peacemaker vs. Peacekeeper. There is a big difference between these two terms.

Peacekeepers try to maintain peace. Peacemakers create an environment of peace.

Peacekeepers are weak. Peacemakers are strong.

Peacekeepers are passive. Peacemakers are aggressive.

Peacekeepers maintain the status quo. Peacemakers disrupt the status quo.

Peacekeepers are managers. Peacemakers are leaders.

Peacekeepers think they are always right. Peacemakers admit when they are wrong.

Peacekeepers avoid disagreement. Peacemakers know disagreements lead to better decisions.

Peacekeepers massage the egos of their superiors. Peacemakers are not afraid to challenge their superiors.

Peacekeepers expect people to agree with them. Peacemakers expect their people to disagree with them.

Peacekeepers try to hold things together. Peacemakers expect their people to hold things together.

Peacekeepers allow apathy. Peacemakers have high expectations.

Peacekeepers don’t want to offend anyone. Peacemakers are not afraid to offend people.

Peacekeepers try to appease entitled employees. Peacemakers will force entitled employees out of the organization.

Peacekeepers allow complaining. Peacemakers want solutions.

Peacekeepers will compromise their values. Peacemakers live their values.

If you want to be a great leader, I challenge you to make a positive difference in your workplace and become a peacemaker.